PKR345 Privacy Policy – How We Protect Your Personal Data

pkr345 operates pkr345.ws as an online casino and sports betting platform serving players in Pakistan. As the operator of this platform, pkr345 is the data controller for all personal information collected through pkr345.ws and its related services.

We understand that handing over personal information — your name, your mobile number, your payment details — requires trust. That trust is not something we take lightly. This Privacy Policy is our commitment to you: a clear, honest account of what we do with your data, why we do it and how we protect it. We do not bury important information in legal jargon and we do not use your data in ways you would not expect or approve of.

This policy applies to all personal data collected by pkr345 through the website pkr345.ws, our mobile-optimised platform, our customer support channels (email and live chat), and any other services offered by pkr345. By using pkr345 and registering an account, you confirm that you have read this Privacy Policy and consent to the data practices described here.

pkr345 collects personal data in several ways: directly from you when you register or interact with the platform, automatically through your use of the website, and in some cases from third-party verification or payment partners. Below is a clear breakdown of each category.

2.1 Data You Provide Directly

• Registration information: When you create a pkr345 account, you provide your full name, date of birth, Pakistani mobile number and email address. This information is mandatory — without it we cannot create or maintain your account.
• Identity verification documents: To comply with anti-money-laundering (AML) obligations, pkr345 may request a copy of your CNIC (Computerised National Identity Card), passport or other government-issued identification. We may also request proof of address or proof of payment method ownership.
• Payment information: When you make deposits or withdrawals, we collect details related to your chosen payment method — your Easypaisa or JazzCash mobile number, bank account details for IBFT transfers, or the last four digits and card type for Visa/Mastercard transactions. pkr345 does not store full card numbers; these are handled securely by our payment processing partners.
• Communications: Any messages you send to pkr345 through live chat, email or support forms are retained as part of your account record to provide consistent support and to resolve disputes.
• Responsible gaming submissions: If you request deposit limits, a cooling-off period or self-exclusion, pkr345 records this information to fulfil your request and monitor compliance.

2.2 Data Collected Automatically

• Device and technical data: Your IP address, browser type, operating system, device identifiers, screen resolution and time zone are recorded automatically each time you access pkr345.ws.
• Usage data: Pages visited on pkr345, time spent on each section, games played, bets placed, in-play betting interactions and navigation paths are all logged.
• Transaction history: A complete record of all deposits, withdrawals, bets, game rounds and bonus redemptions associated with your pkr345 account is maintained.
• Geolocation: pkr345 may collect approximate geographic location data based on your IP address to verify that you are accessing the platform from a permitted location.

pkr345 uses the personal data it collects for specific, legitimate purposes. We do not use your data for anything that falls outside these stated purposes without obtaining your explicit consent first.

• Account management: Your registration data is used to create and maintain your pkr345 account, to verify your identity, to process your login and to communicate important account information to you.
• Processing transactions: Deposit and withdrawal transactions require your payment details to be processed. pkr345 retains transaction records as required by anti-money-laundering regulations and for dispute resolution purposes.
• Providing and improving the platform: Usage data, device data and navigation patterns are analysed to understand how players use pkr345, to identify technical issues and to improve the platform's performance, stability and user experience.
• Customer support: When you contact pkr345 support, your account data and communication history are accessed by support staff to resolve your query efficiently and consistently.
• Fraud prevention and security: IP addresses, device identifiers and behavioural patterns are monitored to detect and prevent fraudulent activity, multi-accounting, bonus abuse and other security threats to pkr345 and its players.
• Legal and regulatory compliance: pkr345 is required by law to verify player identities, maintain records of financial transactions and report certain types of suspicious activity. Your data is used to fulfil these legal obligations.
• Responsible gaming: Betting history, session duration data and deposit patterns are used by the pkr345 responsible gaming team to identify players who may be experiencing gambling-related difficulties and to offer appropriate support.
• Marketing communications: If you have opted in to marketing, pkr345 may use your email address and mobile number to send you information about new promotions, bonuses and platform features. You can opt out of marketing at any time from your account settings or by emailing support@pkr345.ws.

Every time pkr345 processes your personal data, it does so on a legitimate legal basis. The following bases apply to different types of processing carried out by pkr345:

• Contractual necessity: Processing required to create and operate your pkr345 account, process your bets and transactions, and provide customer support — all of which are necessary to fulfil our agreement with you as a registered player.
• Legal obligation: Processing required to comply with anti-money-laundering laws, identity verification requirements, financial reporting obligations and any lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: Processing carried out for fraud prevention, platform security, abuse detection and service improvement, where pkr345's legitimate interests in protecting the platform and its players do not override your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where you have clearly and voluntarily opted in. You can withdraw this consent at any time without affecting any other aspect of your pkr345 account.

pkr345 does not sell your personal data to any third party. However, operating a secure and compliant gaming platform requires sharing certain data with trusted partners and, where legally required, with authorities. Here is a complete and honest account of who may have access to your data and why.

pkr345 takes the security of your personal data seriously and maintains technical and organisational measures that are proportionate to the risks involved. The following security standards are in place across the pkr345 platform:

While pkr345 implements robust security measures, no online system can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights and freedoms, pkr345 will notify affected players as soon as practicable and will take all reasonable steps to mitigate any potential harm.

You also have a role to play in keeping your pkr345 account secure. Use a strong, unique password, do not share your login credentials with anyone, and contact pkr345 support immediately if you suspect unauthorised access to your account.

pkr345 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your pkr345 account and for a period of 5 years after account closure, to comply with anti-money-laundering and financial record-keeping regulations.
• Transaction records: All deposit and withdrawal records are retained for a minimum of 5 years after the transaction date, as required by financial regulations applicable to payment service operations.
• Identity documents: CNIC copies and other verification documents are retained for a minimum of 5 years after the account closure date, consistent with AML obligations.
• Communication records: Support chat and email records are retained for 3 years after the last interaction, to allow dispute resolution and maintain service quality standards.
• Betting and gaming history: Your full bet and game history on pkr345 is retained for 5 years and is available to you on request at any time during that period.
• Marketing preferences: Your marketing opt-in or opt-out preference is retained for as long as your account is active and for 2 years after closure for compliance purposes.

At the end of the applicable retention period, your personal data will be either securely deleted or anonymised so that it can no longer be associated with you as an individual.

pkr345.ws uses cookies and similar tracking technologies to operate the website, keep you logged in, remember your preferences and understand how players use the platform. Here is a clear breakdown of each type of cookie used on pkr345:

• Essential cookies: These are strictly necessary for pkr345.ws to function. They manage your session, keep you authenticated between page loads, prevent cross-site request forgery attacks and ensure the website displays correctly on your device. You cannot opt out of essential cookies while using pkr345, as they are required for the platform to operate.
• Functional cookies: These cookies remember your preferences on pkr345 — language settings, preferred sports, game lobby filters and similar personalisation choices. Disabling them means pkr345 will not remember your preferences between sessions.
• Analytics cookies: pkr345 uses analytics tools to understand how players navigate the website, which features are most used, where users encounter difficulties and how the platform can be improved. Analytics data is aggregated and anonymised where possible. You can opt out of analytics cookies without affecting your ability to use pkr345.
• Security cookies: Used to detect unusual login patterns, potential account takeover attempts and other security threats to your pkr345 account.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent pkr345 from functioning correctly.

You have a number of rights in relation to the personal data that pkr345 holds about you. pkr345 is committed to honouring these rights promptly and without charge. To exercise any of the following rights, contact us at support@pkr345.ws.

pkr345 will respond to all valid data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and we will inform you if an extension is required. There is no charge for exercising your data rights.